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Air Canada Vacations

Now Emerald Cancun

 
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Location

  • 14.9 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • El Rey
  • 9.8 km from Coco Bongo Cancun
  • 2.7 km from El Rey Archaeological Zone

Address

Blvd. Kukulcán Km 19.5, Lote 50 Zona Hotelera, Cancún, Q. Roo 77500 México

Hotel description

Reopening in 2024

Situated in Cancun’s Hotel Zone between the Caribbean Sea and the Nichupte Lagoon, Now Emerald Cancun offers a unique Unlimited-Luxury® experience that the whole family will love. This gem is set on a beautiful white sand beach with crystal blue water and features 427 rooms and suites with garden, lagoon and ocean views. Now Emerald combines the allure of lush nature with modern world-class facilities and is conveniently located only 8 miles away from the Cancun International Airport. Enjoy unlimited gourmet food and beverages at 8 dining venues and 8 bar options, plus activities that will keep everyone entertained. From endless daytime land and water activities, a relaxing spa by Pevonia® and three beautiful pools, the options are endless.

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Limitless access to gourmet a la carte dining options without reservations required
  • Unlimited international and domestic premium brand beverages
  • Unlimited natural fruit juices and soft drinks
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • 24-hour room service

Additional inclusions

  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • Explorer’s Club for ages 3-12 years
  • Core Zone Teens Club for ages 13-17 years
  • WiFi throughout the property
  • 24-hour concierge service
  • Pool and beach wait service
  • Daily maid service
  • No wristbands required
  • All hotel taxes and gratuities

Upgrade your stay

Preferred Club

Guests reserving a Preferred Club room category will enjoy enhanced amenities and services including:

  • Personalized check-in and checkout with concierge service
  • Preferential status and amenities
  • Access to private Preferred Club Lounge
  • Pillow menu available upon request
  • Upgraded bath amenities
  • Upgraded mini-bar service (refreshed daily)
  • Complimentary business center in the Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
  • Informational in-room tablets
  • Bathrobes and slippers
  • Daily maid and turn down service
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 427
Number of restaurants: 8
Number of bars: 8

Best For...

Family

Wedding & honeymoons

More

Important Notes

As part of the privileges of Unlimited-Luxury®, guests of Now Emerald Cancun have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.

Note: Sip, Savor & See may be limited due to private events and resort buyouts.

  • The use of drones or artifacts that fly or float in or on the premises of AMR™ Collection hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
  • There is a designated smoking area provided on property. Smoking is not permitted in any room category.

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Deal of the Day, Run of House or any other promotional room categories are not combinable with resort coupons and/or any other added values such as wedding/anniversary.

More
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Deal of the Day

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-2 adults, 2 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Deluxe Double

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Deluxe King

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 3
Occupancy detail: 1-2 adults, 2 adults and 1 child, 1 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Deluxe Garden View King

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults, 1 adult and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Deluxe Garden View Double

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Deluxe Garden View with Patio Double

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Patio, Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Deluxe Partial Ocean View King

Meal plan: All Inclusive Plan
Room view: Partial ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults, 1 adult and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Deluxe Partial Ocean View Double

Meal plan: All Inclusive Plan
Room view: Partial ocean view
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Deluxe Sunset Lagoon View Double

Meal plan: All Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Deluxe Sunset Lagoon View with Balcony King

Meal plan: All Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults, 1 adult and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony, Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Deluxe Ocean View King

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults, 1 adult and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Deluxe Ocean View Double

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Deluxe Ocean View with Balcony King

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults, 1 adult and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony, Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Preferred Club Deluxe Ocean View King

This room includes extra perks as part of this hotel’s Preferred Club program.

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults, 1 adult and 1 child
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.
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Preferred Club Premium with Hot Tub King

This room includes extra perks as part of this hotel’s Preferred Club program.

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony with whirlpool tub, Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.
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Preferred Club Sunset with Hot Tub King

This room includes extra perks as part of this hotel’s Preferred Club program.

Meal plan: All Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Balcony with whirlpool tub, Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.
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Preferred Club Premium Plunge Pool King

This room includes extra perks as part of this hotel’s Preferred Club program.

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer, Bathrobe available for your use.
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Preferred Club Honeymoon Suite

This room includes extra perks as part of this hotel’s Preferred Club program.

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 2
Occupancy detail: 1-2 adults
Room service: 24-hour room service
Maid services: Daily maid service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee/tea maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

8 restaurants
  • Carnival - Buffet - International
  • Capers - À la carte - Italian
  • Cin Cin - À la carte - Mediterranean
  • Paramour - À la carte - French cuisine
  • Spice - À la carte - Asian and Sushi Bar
  • Taramarindo - À la carte - Mexican
  • Barefoot Grill - À la carte - Grill
  • Coco Cafe - Snack bar - Cafe

Bars

8 bars
  • Lobby Bar
  • Pool Bar
  • Beach Bar
  • Exclusive bar
  • Sport Bar
  • Swim-up Bar

Activities

Pools

3 pools
  • Outdoor pool
  • Outdoor adult pool
  • Activity pool

Motorized and non-motorized water sports

  • Aquafitness
  • Fishing ($)
  • Watersports
  • Introductory scuba lessons in pool

Land activities

  • Aerobics
  • Board games
  • Games room
  • Table tennis

Entertainment

  • Teen's Club
  • Live music
  • Live shows
  • Theme nights
  • Kid's Club

Golf

Discounted Green Fees at El Tinto Golf Course

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Yoga
  • Zumba

Other facilities & services

  • Wedding packages and services ($)
  • Gift shop
  • Event packages and services ($)
  • On-site shopping
  • Meeting facilities
  • Business centre
  • Tour desk
  • Laundry service
  • Currency exchange service
  • Romantic dining service
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Sip, Savor & See Dining Experience

As part of the privileges of Unlimited-Luxury®, guests of Now Emerald Cancun have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.

Note: Sip, Savor & See may be limited due to private events and resort buyouts.

Back to top

Hotel Policies

  • The use of drones or artifacts that fly or float in or on the premises of AMR™ Collection hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
  • There is a designated smoking area provided on property. Smoking is not permitted in any room category.
Back to top

Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Back to top

Promotional Room Categories

Deal of the Day, Run of House or any other promotional room categories are not combinable with resort coupons and/or any other added values such as wedding/anniversary.

Back to top

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Explorer's Club for Kids (Ages 3-12)
At this fully supervised children's program, kids will enjoy the following:

  • Arts & Crafts
  • Indoor game room
  • Storytelling & music
  • Treasure hunts
  • Sandcastle contests
  • Board games and video games
  • Light snack area for kids

Core Zone Teens Club (Ages 13-17)
Teens can meet each other and chill out, while enjoying a variety of board games, video games and activities:

  • Nightly social events
  • Snack bar with non -alcoholic drinks and snacks
  • Video games: Xbox 360®, Wii®, and PlayStation 2®
  • Ping-pong
  • Billard
  • Air Hockey
  • Foosball table
  • Adults are allowed with accompanying their children
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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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